Patrons are charged on the 1st of each month (after 12AM PST/PDT) for their pledges from the previous month. It usually takes a full 72 hours for all payments to process, so you may not see a charge go through for a few days from the start of the month. You’ll receive an email that will indicate whether your payment was successfully processed or declined.
Articles in this section
- Why did my payment decline? Will you attempt to charge me again?
- Can I get a custom invoice made?
- How do I transfer my pledges to a new card or PayPal?
- Why do I need to add a credit card for PayPal?
- I can't change my credit card info
- Why was I charged immediately? Will You Charge Me Again?
- Is my pledge tax deductible?
- Why haven't I been charged yet?
- I canceled my pledge. Why was I still charged?
- What is the "amount to be collected?"