Patreon Help Center Back to Patreon
We are currently performing some planned maintenance.
For more information, check out this article.

How can we help you?

Follow

I Haven't Received Access to my Discord Rewards!

Does the creator offer Discord rewards?

 
You can find out whether or not a creator offers Discord rewards by visiting their creator page! Check out their reward tiers, and keep an eye out for the Discord logo followed by the text: Includes Discord Rewards at the bottom of the reward tier description. 
 
 

I don’t have access to my creator’s Discord server! 

If it’s been a few hours and you still don’t have access to a creator’s Discord server, then there are a few troubleshooting steps you can try that should get everything up and running. 
 
Step 1 - Log out of Discord. For help logging out of Discord, click here
 
Step 2 - Disconnect your Discord and Patreon account. You can do this from your Patreon account settings, where you’ll see the option to disconnect your Discord and Patreon account. 
 
 
Step 3 - Head to your pledges tab and click edit pledge. Refresh your pledge by selecting the Update Pledge button. 
 
Step 4 - Directly after pledging, on the Thank You page, there’ll be an option to Connect on Discord. Click this to link your Patreon and Discord account. If you missed this page, head over to your account settings to link your Discord and Patreon account. 
Was this article helpful?
0 out of 2 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk